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Quality Assurance

A copy of our comprehensive Quality Plan document is available on request to prospective customers. The document includes:

  • Details of the company’s Professional Indemnity Insurance.

  • Details of the company’s Employer’s Liability and other insurances.

  • Quality Assurance Policy Statement.

  • Internal Audit Programme including systems for quality control, the provision of management information, information storage and security.

  • Method Statement for quality maintenance under ‘Claim Surge’ scenario (subsidence work).

  • Code of Conduct for staff.

  • Training/Continuing Professional Development of Staff.

  • Company Health and Safety Policies and Procedures.

  • Company Equal Opportunities policy.

  • Company Environmental policy.

  • Complaints Procedure.


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We would like to take this opportunity of thanking you for your assistance. We appreciate that the time restraints have been quite severe and your ability to produce the required report within the time period has impressed us and we can assure you that we shall be recommending your services in the future. Thank you once again.

Forbes Solicitors

 

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